Privacy Policy

1. Introduction

AskTQ ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our site.

2. Information We Collect

We collect information in the following ways:

• Account Information: Name, email address, password, organization details, and other information you provide when creating an account.
• Usage Data: Information about how you interact with our services, including questions asked, responses saved, tools used, and project data.
• File Uploads: Documents and files you upload for context and analysis by our AI systems.
• Automatic Information: Device type, browser type, IP address, referring URLs, and pages visited.
• Cookies: We use cookies and similar technologies to enhance your experience and understand usage patterns.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Process your requests and transactions.
• Send administrative information and updates.
• Respond to your inquiries and provide customer support.
• Analyze usage patterns to enhance our platform.
• Comply with legal obligations.
• Prevent fraudulent transactions and other illegal activity.
• Personalize and improve your experience.

4. AI Processing and Content

When you use AskTQ, your questions and uploaded files are processed by AI models to generate personalized responses. This data is:

• Processed according to your subscription tier and service agreements.
• Retained in your account for future reference and improvement of recommendations.
• Not used to train public AI models without your explicit consent.
• Handled with appropriate security measures detailed in Section 7.

5. Information Sharing and Disclosure

We do not sell your personal information. We may disclose your information in the following circumstances:

• Service Providers: Third-party vendors who perform services on our behalf (hosting, payment processing, analytics).
• Legal Requirements: When required by law, court order, or government request.
• Business Transfers: In connection with merger, acquisition, or sale of assets.
• With Your Consent: When you explicitly authorize sharing with third parties.
• Shared Content: When you generate shareable links to your responses or reports.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time, subject to legal retention requirements and active subscription obligations.

7. Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These include:

• Encrypted transmission using HTTPS.
• Secure storage of sensitive data.
• Regular security assessments and updates.
• Limited access to personal information.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correct: Request correction of inaccurate or incomplete information.
• Delete: Request deletion of your account and associated data.
• Opt-out: Unsubscribe from marketing communications.
• Data Portability: Request your data in a portable format.

To exercise these rights, contact us at asktq@tequionbrookins.com.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and understand how you use our services. You can control cookie settings through your browser, though some features may be affected.

10. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing your information.

11. Children's Privacy

AskTQ is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take appropriate steps to delete this information and terminate the child's account.

12. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using AskTQ, you consent to such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website and updating the effective date. Your continued use of AskTQ after such changes constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: